Terms of service
OVERVIEW
This website is operated by Stella & Milo’s, a registered DBA of Stella’s Tallow Chips LLC, a Massachusetts limited liability company. Throughout the site, the terms "we," "us," and "our" refer to Stella & Milo’s.
Stella & Milo’s offers this website, including all information, tools, and services available from this site (collectively, the "Service"), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here ("Terms of Service" or "Terms").
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction, including copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach of these Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
Headings in this agreement are for convenience only and do not limit or affect the Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. Material is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the material on this site is at your own risk.
This site may contain historical information. We reserve the right to modify the contents at any time without obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) without notice.
We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Products are available online in limited quantities and while supplies last. We aim to display our products accurately, but we do not guarantee exact representation on your device.
Product descriptions are for general information only and not health or dietary advice. All descriptions, pricing, and availability are subject to change without notice.
Due to the nature of our food products, all sales are final unless otherwise stated in our Refund Policy. Buyers accept the risks of ordering perishable goods, including proper handling after delivery. Contact us before ordering if you have dietary concerns.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders in our sole discretion, including those that appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate and complete purchase and account information and promptly update your account details so we can complete transactions.
See our Refund Policy for more details.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
Use of such tools is at your own risk, and you should review the third party’s terms before use. Any new services or tools will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or materials linked on our site. Use them at your own discretion and review their policies before engaging.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You agree we may use, edit, and distribute any submissions (e.g., feedback, ideas) you send us without obligation. You are responsible for the content and accuracy of your submissions.
We may remove content we find unlawful, offensive, or in violation of rights or these Terms.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or omissions and to update or cancel orders if any information on the site or Service is inaccurate.
We are not obligated to update any information except as required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for unlawful, harmful, or disruptive activities, including violating intellectual property, uploading malicious code, or attempting to interfere with the security of the Service.
We may terminate your use of the Service for any violations.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products are provided "as is" without warranties. We do not guarantee uninterrupted or error-free use. Use is at your own risk.
We are not liable for any damages, including but not limited to indirect, incidental, or consequential damages. In jurisdictions where limitations are not allowed, our liability is limited to the extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Stella & Milo’s and its affiliates from any claims or demands, including reasonable attorneys’ fees, arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any part of these Terms is found unenforceable, the remainder will remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms are effective until terminated by either you or us. We may terminate if you fail to comply with any provision, and you will remain liable for amounts due up to the termination date.
SECTION 17 - FORCE MAJEURE
We shall not be held responsible or liable for any delay or failure in performance of any part of the Services or delivery of products caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor shortages or disputes, supply chain disruptions, governmental orders or regulations, epidemics, pandemics, power outages, internet failures, or other similar events (“Force Majeure Events”).
In the event of a Force Majeure Event, we will make reasonable efforts to notify you and to resume operations as soon as it is practicable. Any delays in performance due to such events shall be excused for the duration of the event.
SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Massachusetts.
SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms on this page. We reserve the right to change these Terms at any time, and continued use of the site constitutes acceptance.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@stellaandmilos.com.
Our contact information is posted below:
Stella & Milo's (DBA of Stella's Tallow Chips LLC.)
158 Hartwell Street
West Boylston, MA 01583
SECTION 22 - ACCESSIBILITY
We are committed to ensuring that our website and services are accessible to individuals with disabilities. If you experience any difficulty accessing any part of our website, need assistance placing an order, or have specific questions or concerns about the accessibility of any part of the site, please contact us at hello@stellaandmilos.com with the subject line “Accessibility Request.”
We will make all reasonable efforts to ensure that the page or information you are seeking is made accessible. We welcome feedback and suggestions on how we can improve accessibility for all customers.